How HollerBird handles your calls.
Keep your number. HollerBird answers the calls you forward, gets the details, and tries the people you choose. Your team decides which transfers to take and handles callbacks.

Follow a call.
See how a call reaches your team, including what happens when nobody is free.
Your business numberSomeone calls.You forward the calls you choose
HollerBirdThe caller, the reason, and who can help
It answers with your greeting, mentions the call is recorded, and asks what your team needs to know.
Someone’s freeChoose whether to take the callYour teammate hears who’s calling and why, then decides whether to take it.
Nobody’s freeOn the callback listThe details go on your callback list, ready for your team to assign and handle.
Setup, step by step.
We set up your business information, team contacts, and forwarding, then test the calls your team expects.

We learn how your calls work
Your greeting, the answers it can give, the reasons people call, your hours, what counts as urgent, and who to ring. Prices, bookings and job lookups stay with your people.
We connect your number
We set up call forwarding and your team’s logins. You choose: every call, only the ones you miss, or after hours.
We test it with you
Test from both sides: accept a transfer, pass a call, and let one go unanswered. Check what the caller hears and what your team receives before you start.
You keep your number.
Your phone company forwards the calls you choose to HollerBird.
